Under Reset this PC go ahead and click Get Started. In this window, on the left hand side, find Recovery. Once, you’ve done that, head down to Start then Settings. Windows will need this later on if you’re doing a clean install. Don’t do anything with it, just plug it in. If you're doing a clean install, plug in your Windows install media. Now we have our stuff ready, let’s crack on, shall we? *CLEAN INSTALL ONLY* A USB stick with Windows 10 ready to go (You can find out how to do this right here - head to step 5 ) We just have a couple of things we need to tick off before we go ahead and pull the trigger. Thankfully, in Windows 10 it’s super easy. Sometimes we need to bite the bullet and refresh our Windows 10 installs or do a fresh install. Sometimes, things don’t work out quite how we would like them too.